Terms and Conditions for Postal Service

Payment Policy

• Customers are required to make payment in full before goods are packaged and posted back.
• Accepted payment methods include cash, card payments in-store, Paybylink, or bank transfer.

Return Postage Fees

• Customers are responsible for covering the return postage fees.

Packaging Requirements

•  Customers must securely package the item for shipment, as the same packaging may be used for the return.

Repair Process

• Prior to any repair, the item description of the problem will be confirmed with the customer.
• No repair will commence without the explicit consent of the customer.

Quotation Confirmation

• Repair costs are subject to a confirmation quotation.
• Customers are obligated to confirm their consent to proceed with the repair at the quoted cost.

Return Postage Liability

• Even if the customer decides not to complete the repair at the quoted cost, they remain liable for the return postage fees.

  By using our postal service, you agree to abide by these terms and conditions. These terms are subject to change without prior notice. Please review them regularly for any updates.